Privacy Policy

Last updated: January 2025

Effective date: January 1, 2025

1. Information We Collect

7S Digital LLC ("we," "us," or "our") collects information you provide directly to us, such as when you:

• Contact us for services or support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or feedback requests
• Apply for employment opportunities
• Use our website and digital services

Types of Information:

• Personal Information: Name, email address, company details, job title, and other contact information you provide
• Project Information: Business requirements, technical specifications, project feedback, and related communications
• Usage Data: Information about how you use our website, including pages visited, time spent, and interaction patterns
• Technical Data: IP address, browser type, device information, operating system, and referring website
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Provide, maintain, and improve our digital services and customer support
• Communication: Respond to your inquiries, send project updates, and provide customer service
• Business Operations: Process transactions, manage contracts, and fulfill our business obligations
• Marketing: Send newsletters, promotional materials, and information about our services (with your consent where required)
• Analytics: Analyze website usage, monitor performance, and improve user experience
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Security: Detect, investigate, and prevent fraudulent, unauthorized, or illegal activity

Legal Basis for Processing (GDPR): We process your personal information based on:

• Your consent (for marketing communications)
• Contractual necessity (to provide our services)
• Legitimate interests (for business operations and analytics)
• Legal obligations (for compliance requirements)

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers (hosting, analytics, email services) who process information on our behalf under strict confidentiality agreements
• Legal Requirements: We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Consent: We may share information with your explicit consent for specific purposes

Third-Party Services We Use:

• Google Analytics (for website analytics)
• Email service providers (for communications)
• Cloud hosting services (for data storage and website hosting)

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage and transmission

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information ("right to be forgotten")
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@7s-digital.com. We will respond to your request within 30 days.

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information is collected and the right to opt-out of the sale of personal information (we do not sell personal information).

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@7s-digital.com